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Fireflies Voice Agents

Fireflies Voice Agents

https://fireflies.ai/voice-agents

Pro from $10/user/month annually, plus usage-based AI credits

Voice Agent Templates — Ready-made screening and discovery workflows
Custom Agents — User-defined questions, instructions, and call flows
Adaptive Follow-ups — Responds to what participants say in real time
Knowledge Base — Grounds answers in supplied documents and URLs
Post-call Package — Recording, transcript, summary, and next steps
AI Skills — Generates scorecards, CRM notes, reports, and follow-ups
Flexible Sharing — Link, embed, QR code, or ATS integration
Voice Controls — Configurable voice, accent, language, and cloning
Access Controls — Visibility, viewer, and recap-email settings
100+ Integrations — Sends outputs into CRM, ATS, and productivity tools

Runs repetitive calls without scheduling a human
Adapts follow-up questions to participant responses
Uses a supplied knowledge base instead of open-ended improvisation
Automatically creates recordings, transcripts, summaries, and scorecards
Connects post-call outputs to 100+ business tools
Templates speed up recruiting and sales deployments
Supports 30+ languages and configurable voices
Fits directly into the existing Fireflies meeting workflow

True cost depends on usage-based AI credits
Not appropriate for sensitive or emotionally complex conversations
Call quality can vary with accents, noise, latency, and interruptions
Requires clear disclosure, consent, and data-retention policies
Knowledge bases must be kept accurate and current
Automated scorecards can miss soft signals and context
Requires human escalation and review for consequential decisions
Not independently tested in a live production workflow